Service
Facility Management
Provides integrated facility management services, including maintenance, security, cleaning, and infrastructure support for efficient building operations.
Description
Facility Management Service covers the management of space, infrastructure, and the built environment to ensure efficient, safe, and comfortable operations for users. It includes both Hard Services (building maintenance and utilities) and Soft Services (cleaning, security, and event management). The objective is to optimize asset utilization, improve employee productivity, and support the achievement of the organization’s overall business goals.
Our services are divided into two categories: Hard Services and Soft Services. PT EMS is committed to delivering excellence in all of these areas.
Hard Services: Focus on the physical aspects of buildings and infrastructure.
- Preventing the Spread of Germs: Maintaining a hygienic environment and reducing the risk of illness.
- Improving Air Quality: Helping create a healthier and more comfortable working environment.
- Enhancing Company Image: Ensuring buildings remain clean and well-maintained, which is important for a professional image.
- Providing Comfort: Keeping facilities clean, organized, and comfortable for all users.
Soft Services: Relating to people and the work environment.
- Cleaning and Housekeeping Management: Daily and special cleaning maintenance.
- Reception Service Management: Manage the reception area and guest services.
- Manajemen Ground dan Lingkungan: Perawatan taman, pengelolaan limbah, dan pengendalian hama.
- Ground and Environmental Management: Garden maintenance, waste management, and pest control.
- Communication Management: Management of communication systems and networks.
- Project Management: Planning and execution of renovation or modification projects.
- Real Estate Management: Management of the strategic aspects of real estate assets.
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Service
Facility Engineering Service
Provides engineering solutions for facility systems, including HVAC, lighting, security, maintenance, and efficient infrastructure management services.
Description
Facility Engineering Services (FES) is a professional service provider focused on the design, installation, integration, and maintenance of various facility systems and infrastructure, such as HVAC systems, security systems, lighting, and energy management. These services aim to ensure that all facility aspects operate safely, efficiently, cost-effectively, and in compliance with applicable standards and regulations.
Main Objectives:
- Operational Optimization: Ensuring facilities operate safely, efficiently, and cost-effectively.
- Productivity Improvement: Creating an optimal work environment through proper management of lighting, space, and acoustics.
- Support for New Facility Development: Involved in the planning and implementation of infrastructure and utility systems for new facilities.
Scope of Services:
- Design and Installation: Designing and installing new systems, such as HVAC systems (heating, ventilation, and air conditioning), security systems, and lighting systems.
- System Integration: Integrating various facility subsystems to ensure they work together harmoniously and efficiently.
- Maintenance: Performing routine maintenance and repairs to ensure all systems function optimally and to prevent disruptions.
- Energy Management: Managing energy consumption to improve efficiency and reduce operational costs.
- Compliance and Documentation: Ensuring all facility operations comply with regulations, health and safety standards, while maintaining accurate documentation.
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Service
Facility Security Service
Provides professional security services, including guarding, CCTV monitoring, patrols, and emergency response for facility protection.
Description
Facility Security Service is a service that provides personnel and systems to ensure the security and safety of properties, assets, and individuals within a facility or building. This service includes 24/7 guarding, CCTV surveillance, routine patrols, rapid response to emergency situations, and the use of electronic security systems to protect against unauthorized access, theft, and vandalism.
Service Objectives
- Prevent Threats: Reduce the risk of crimes such as theft, vandalism, and intrusion.
- Provide a Sense of Security: Create a safe and comfortable environment for employees, visitors, and facility occupants.
- Protect Assets: Safeguard company assets and properties from loss and damage.
Service Scope
- Security Personnel: Provision of trained security personnel to guard locations, conduct patrols, and manage crowds.
- Surveillance Systems: Installation and maintenance of CCTV systems and other electronic security systems for continuous monitoring.
- Property Security: Protecting buildings and assets from threats such as unauthorized access, theft, and vandalism.
- Event Security: Security management for large-scale events, including crowd control and participant safety.
- Personal Protection: Escort and protection services for individuals requiring additional security.
- Emergency Response: Preparedness and rapid response in emergency situations to minimize negative impacts.
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Service
Facility Support Service
Provides support personnel services, including office assistants, drivers, receptionists, and operational staff for efficient business activities.
Description
Facility Support Service is a service that provides personnel and systems to assist clients in carrying out and managing their business operations more efficiently. This service includes the provision of office assistants (Office Boy or Office Girl), drivers, messengers, receptionists, and other supporting personnel.
Service Objectives
- Optimize Office Operations: Create and improve employee performance so they can stay focused on the company’s core business activities.
- Provide a Sense of Security: Create a safe and comfortable environment for employees, visitors, and facility occupants.
Service Scope
- Office Support Personnel (Office Boy or Office Girl): Provision of office cleaning and support staff.
- Driver Personnel: Provision of drivers for office personnel transportation and company executives’ mobility needs.
- Messenger Personnel: Provision of courier staff for administrative and document delivery purposes.
- Receptionist Personnel: Provision of front office staff to welcome and assist office visitors.
- Personal Protection: Escort and protection services for individuals requiring additional security.
- Administrative Personnel: Provision of administrative staff to support company document and data entry activities.
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Service
Human Resources Development
Provides qualified manpower through professional recruitment and selection processes to support smooth and sustainable business operations.
Description
We fully understand that the function and role of manpower greatly influence the continuity of a company’s operations. Therefore, we consistently strive to provide qualified personnel through a series of recruitment and selection processes conducted by the staff of PT. EMS in the Human Resource Department.
The Training and Development methods we provide include:
- Induction Program: Covers appearance standards and attitude (3S).
- Newcomer Training: A job training program for new employees to ensure they can properly understand and implement the Standard Operational Procedures (SOP)
- Upgrade Program: Training and development programs for prospective Assistant Supervisors, Service Supervisors, and Service Managers.
Recruitment Methods:
- Publishing information regarding manpower requirements through print media or internet media.
- Conducting selection processes for incoming job applications.
- Calling selected job candidates for further recruitment stages.
- Carrying out employee selection processes.
- Conducting a 4-day classroom induction program.
- Providing training in Attitude, Skill, and Knowledge.
- Processing employment agreements / PKWT for assigned employees.
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Service
Facility Cleaning Service
Provides professional cleaning services for offices and facilities to maintain cleanliness, hygiene, comfort, and healthy environments for users.
Description
Facility Cleaning Service is a professional service focused on cleaning and maintaining the hygiene of public or commercial facilities, such as offices, hospitals, shopping malls, and schools. These services involve a wide range of cleaning tasks, from daily routine cleaning to specialized projects, including floor cleaning, window cleaning, restroom sanitation, and outdoor area maintenance, with the goal of creating a clean, healthy, and comfortable environment for users.
Benefits of Using Facility Cleaning Services
- Preventing the Spread of Germs: Maintaining a hygienic environment and reducing the risk of disease transmission.
- Improving Air Quality: Helping create a healthier work environment.
- Creating a Positive Company Image: Ensuring the building remains clean and well-maintained, which is important for a professional image.
- Providing Comfort: Keeping facilities clean and comfortable for all users.
Scope of Services
- General Cleaning: Sweeping, mopping, wiping, and scrubbing all common areas.
- Specialized Cleaning: Window cleaning, floor maintenance, carpet cleaning, and high-area cleaning.
- Restroom Cleaning: Cleaning toilets, sinks, floors, and ensuring restroom supplies are always available.
- Outdoor Area Maintenance: Maintaining the cleanliness of gardens and parking areas.
- Special Projects: High-pressure cleaning, graffiti removal, or deep cleaning services.
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